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Travel Training

Riding the bus, made simple

SCHEDULE YOUR TRAVEL TRAINING

Year 2 Recap

  • 111 people taught to read Citilink route maps and schedules
  • 50 people followed up with bus training

Year 1 Recap

  • 65 people taught to read Citilink route maps and schedules
  • 41 people followed up with bus training

Explore Citilink with Virtual Travel Training!

We have made exploring our services easier than ever!

Through a partnership with Weigand Construction, we now offer virtual travel training – digital and interactive tours that let you have a firsthand look at our buses, facilities, and stops all online!

Whether you’re a new rider, a caregiver, or someone looking to build confidence before traveling by yourself, this tool provides a safe and accessible way to learn what to expect.

You can now take a look inside:

  • A fixed route bus

  • An Access bus

  • A Citilink bus stop

  • Turnstone’s universal shelter

  • Our Leesburg office

  • Citilink Central Station

Check out the tours and see how easy riding with Citilink can be!

You can also click the buttons below to download Token Transit to purchase and manage your bus passes and download Transit for real-time bus tracking on your phone.

Token Transit: Purchase and Manage Bus PassesTransit: Real-Time Bus Tracking

Riding the bus doesn’t have to be complicated

Our Travel Training program provides practical support to any individual or group interested in navigating the city using public transportation.

1. Contact us

You can schedule your ride and share any questions or concerns you have with us and our team will provide the clarity you need.

2. Create a plan

Together we will work to create a step-by-step plan so every aspect of your ride is crystal clear.

3. We’ll even ride with you!

Encouraged — We want all of our riders to be successful. So much so that we’ll even ride with you until you’re confident to go on your own.

Travel Training is:

A free service — you just pay for your bus fare!

Available to anyone.

Consent form required for riders under 18 years old.

Available for individuals or groups of up to 10 people.

What you'll learn

  • How to read Citilink maps & schedules
  • How to use our DoubleMap & Token Transit apps
  • Buying your bus fare and passes
  • How to cross the street, wait at a bus stop, and walk to your bus
  • Boarding, riding, and alighting a bus
  • Identifying your correct stop and bus
  • & more!
SCHEDULE YOUR TRAVEL TRAINING
Two women stand next to a wheelchair ramp leading to the open door of a Citilink bus

Questions? Contact us today!

CONTACT US